Xbox announces major expansion of console repair options with uBreakiFix and commits to being a zero waste company by 2030

Microsoft has announced a major expansion of its  Xbox console repair program with uBreakiFix, alongside several environmental initiatives to be completed by 2030. The announcement, made earlier today, introduces new repair options for Xbox Series X|S consoles while highlighting the company’s progress toward its 2030 environmental goals.

At Xbox, we’re continuing to reduce our environmental impact. Today, we’re expanding our repairability program, while also reducing and preventing waste: https://t.co/fueGnFuMHA

— Xbox Wire (@XboxWire) January 15, 2025

New Xbox console repair partnership with uBreakiFix by Asurion

Starting January 20, 2025, uBreakiFix by Asurion will become Xbox’s first Authorized Service Provider, offering in-person repairs at nearly 700 locations across the United States. This expansion marks a significant shift from the previous model where repairs were only available through Microsoft Store locations.

Expanded parts availability

The program covers three specific console models:

1. Xbox Series S (1TB) in Robot White
2. Xbox Series X (1TB) Digital Edition in Robot White
3. Xbox Series X (2TB) Galaxy Black Special Edition

Microsoft has also made replacement components available through multiple channels:

1. The Microsoft Store
2. Microsoft Repair Hub on iFixit
3. uBreakiFix locations

Environmental impact and achievements

The announcement comes alongside impressive environmental progress. In just three years (FY20-FY23), Xbox has prevented over 1.2 million metric tons of CO2e emissions through various interventions. This reduction equals the emissions from more than 3 billion car miles, according to EPA estimates.

Energy efficiency improvements

Recent system updates have yielded significant energy savings:

• 10% reduction in power consumption across media apps on Xbox Series S
• Implementation of energy-saving features without compromising performance
• New packaging design eliminating all single-use plastics

Industry collaboration

Microsoft emphasizes the importance of collaboration in achieving its environmental goals, highlighting the Xbox Sustainability Toolkit’s role in helping game developers create more energy-efficient games. The company acknowledges that while gaming brings joy to players, it also impacts the environment, and is committed to minimizing this impact through innovative solutions. This approach to sustainability and repairability represents a big step forward in Microsoft’s goals of becoming a zero waste, carbon negative, and water positive company by 2030.